Refund Policy Generator

Your Store Refund and Return Policy Last updated: August 7, 2026 1. Contact window Please contact support@example.com within 14 days of delivery if an item arrives damaged, defective, materially different from the approved order, or if the wrong item was delivered. 2. Evidence needed Include the order number, a description of the issue, and clear photographs of the product, packaging, and shipping label. Keep the item and packaging until the review is complete. 3. Custom and made-to-order products Because personalized and made-to-order products are produced for a specific customer, change-of-mind returns may not be accepted. This does not limit remedies required for damaged, defective, incorrect, or otherwise nonconforming goods. 4. Approved remedies After reviewing the request, Your Store may offer a replacement, reprint, store credit, partial refund, or refund to the original payment method, depending on the issue and applicable law. 5. Cancellations and address changes Contact us as soon as possible. Once artwork review or production begins, cancellation or address changes may not be possible. Carrier rerouting fees may apply after dispatch. 6. Return shipping Do not send an item back without return instructions. Responsibility for return shipping depends on the reason for the return and rights required by applicable consumer law. 7. Delivery problems Customers should verify the shipping address before ordering. For packages marked delivered, check the delivery location and contact the carrier before submitting a claim. 8. Legal rights Nothing in this policy removes consumer rights that cannot legally be excluded. The final policy should be reviewed for every country or state where Your Store sells.