Data use and customer trust

Privacy Policy

This Privacy Policy explains how PODJST may collect, use, share, and protect information when sellers, creators, merchants, and website visitors interact with our print-on-demand website and service workflows.

Last updated: August 3, 2026Applies to PODJST website and service workflows

We use personal and business information to respond to inquiries, prepare product options, process samples, support fulfillment, and improve the website.

Order and production information may be shared with service providers such as payment, production, quality check, packing, shipping, analytics, and customer support partners.

We avoid absolute delivery or sales promises and use your information to support eligible products, available routes, and requested service details.

Information We Collect

We may collect contact details, business information, account details, store or channel information, product ideas, artwork files, sample requests, packaging notes, shipping details, customer order details, and communications you send to us.

We may also collect website usage information such as pages visited, device type, browser type, referring pages, approximate location, IP address, and cookie or analytics identifiers.

Payment details may be handled by payment processors or commerce platforms. PODJST should not ask you to send full payment card details through ordinary website forms or chat messages.

How We Use Information

We use information to answer questions, review product ideas, prepare quotes, arrange samples, confirm artwork and packaging requirements, support production, perform quality checks, pack orders, ship to recipients, and provide customer service.

We may use website and inquiry data to improve product content, pricing explanations, fulfillment pages, onboarding flows, and seller support resources.

Where permitted, we may send service updates, product information, educational content, or marketing messages. You can ask us to stop marketing messages where applicable.

How Information May Be Shared

We may share relevant information with providers that help operate PODJST, including hosting, analytics, payment, security, support, production, printing, quality review, packaging, warehousing, delivery, and integration providers.

If you connect a selling channel or send order data from a store, information may be exchanged with that channel or integration provider to complete supported workflows.

We may disclose information if required by law, to protect rights and safety, to address fraud or abuse, or in connection with a business transfer such as a merger or acquisition.

Artwork, Orders, and Recipient Data

Artwork and order details are used to produce requested custom products and fulfill approved orders. You are responsible for having the rights needed to use artwork, names, logos, photos, slogans, and other submitted materials.

Recipient data, such as names and delivery addresses, should be provided only when needed for sample delivery or direct-to-customer fulfillment. We use that information to process and ship the related order.

Retention and Security

We keep information for as long as reasonably needed to provide services, comply with legal obligations, resolve disputes, prevent abuse, maintain records, and improve service operations.

We use reasonable administrative, technical, and organizational safeguards. No online system is completely secure, so sellers should avoid sending unnecessary sensitive data through forms or messages.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information.

You can contact PODJST through the website to request privacy assistance. We may need to verify your request before taking action.

Children, Updates, and Contact

PODJST is designed for business users and is not directed to children. We do not knowingly collect personal information from children through the website.

We may update this Privacy Policy as our website, products, fulfillment operations, or legal requirements change. Questions can be sent through the contact methods listed on our website.

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Start with a product idea, artwork, or fulfillment question. We'll help you review product options, sample steps, cost factors, packaging needs, and fulfillment details.